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LE RAVY

Le Ravy is a café-restaurant run by Caritas Geneva, offering healthy snacks at affordable prices. Thanks to its training program, Le Ravy also gives young people who have lost their way a chance to find a new career path.

Context and Mission

Mandated by the commune of Plan-les-Ouates to support the transition of Le Ravy restaurant to a new operator. Our mission is to organize the call for tenders and define the operating conditions, ensuring that the restaurant continues to offer a quality service that integrates with the neighborhood's community initiatives while promoting socio-professional integration.

Our solution

To meet this mission, Malipa Hospitality Solutions implemented the following actions:

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Organization of the tender

 Planning and management of the tender to find a new operator, ensuring that all requirements and criteria were clearly defined and communicated.

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Definition of Operating Conditions

 Establishment of criteria and conditions to ensure that the future operator respects the values and objectives of the commune and Caritas Geneva, particularly in terms of quality service and socio-professional integration.

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Transition and Integration

 Accompanying the transition to the new operator, ensuring the smooth integration of new initiatives and maintaining continuity in the services offered to customers and young people in training.

Client's feedback ? - Très bien mais en français et plutôt "Le mot de Noé & Xavier" ou "leur impression" ... je vous laisse trouver la formulation idéale

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