Context and Mission
The Baôti restaurant already existed, but the Covid period complicated the situation. Faced with these difficulties, they needed an audit and help to optimize their operations. Baôti contacted Malipa Hospitality Solutions to structure their ideas and find concrete solutions to unlock the full potential of their concept.
Our solution
To help Baôti optimize their operations and reveal the full potential of their concept, Malipa Hospitality Solutions offered the following solutions:
Audit and analysis
Brainstorming sessions to analyze the situation, identify issues, and conduct a mystery customer visit to evaluate the kitchen, operations and communication.
Report and action plan
Production of a detailed report with an action plan including proposed recommendations for improvement based on analysis of available figures.
Ongoing consultation
Although the audit was successfully completed, ongoing monitoring to support the implementation of recommended changes was not possible due to budgetary constraints.